Last updated: December 2025

Welcome to Golden Rise. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms.

 

1. About Us

Golden Rise is a holiday rental property management and house-sitting services company operating in Portugal and Madeira.

Brand name: Golden Rise

Company name: Massive Legacy LDA
Address: Levada dos Moinhos 27, 9000-215 Funchal, Madeira, Portugal
Email: info@goldenriseproperties.pt
Phone: +351 963 218 889
VAT Number (NIF): PT518370569

Golden Rise is committed to providing exceptional holiday experiences in line with our core values: passion, energy, elegance, quality, innovation, trust, respect, and reliability.

 

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment.

You may not:

• Attempt to gain unauthorised access to the website or its servers.
• Use the site to transmit malware, spam, or harmful content.
• Copy or reproduce content for commercial use without written permission.

 

3. Our Services

Golden Rise provides:

• Holiday rental property management
• House-sitting services
• Guest communication & concierge support
• Property care & maintenance coordination

Descriptions of services on the website are provided for guidance and may be updated at any time.

 

4. Bookings and Payments

Golden Rise properties may be booked through:

• Our website
• Partner platforms (e.g., Airbnb, Booking.com)
• Direct communication with our team

When booking via third-party platforms, their Terms & Conditions apply in addition to ours.

4.1. Pricing

Prices displayed on the website are indicative and may vary based on:

• Seasonality
• Availability
• Platform fees

All prices include applicable taxes unless stated otherwise.

4.2. Cancellation & Refunds

Cancellation policies vary by property and booking channel.
When booked directly:

• Cancellations must be submitted in writing.
• Refunds follow the property-specific policy outlined at booking.

 

5. User Accounts

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login details
• Ensuring that information provided is accurate and up to date

We may suspend or terminate accounts that violate these Terms.

 

6. Intellectual Property

All content, branding, photography, text, logos, and design on this website are the exclusive property of Golden Rise or used under licence.

You may not reproduce or use our materials without express written consent.

 

7. Liability

To the fullest extent permitted by Portuguese and EU law:

• Golden Rise is not liable for indirect or consequential losses.
• Golden Rise is not responsible for technical errors, interruptions, or temporary website unavailability.

This does not limit liability for:

• Fraud
• Death or personal injury caused by negligence
• Any rights that cannot legally be excluded under EU or Portuguese law

 

8. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g., booking platforms, local services).
We are not responsible for:

• Their content
• Their privacy practices
• Their terms of use

 

9. Governing Law & Jurisdiction

These Terms are governed by:

• Portuguese law
• Applicable EU regulations

Any disputes shall be resolved by the competent courts in Funchal, Madeira, unless mandatory consumer law dictates otherwise.

 

10. Changes to the Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

11. Contact Us

For any questions regarding these Terms:

Email: info@goldenriseproperties.pt
Phone: +351 963 218 889