{"id":2302,"date":"2021-02-10T16:06:46","date_gmt":"2021-02-10T16:06:46","guid":{"rendered":"https:\/\/castrosinn.com\/?page_id=2302"},"modified":"2025-12-11T17:41:31","modified_gmt":"2025-12-11T17:41:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/goldenriseproperties.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

<\/p>\n

Last updated: December 2025<\/b><\/p>\n

Welcome to Golden Rise. These Terms & Conditions (\u201cTerms\u201d) govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms.<\/span><\/p>\n

 <\/p>\n

1. About Us<\/span><\/h2>\n

Golden Rise<\/b>\u00a0is a holiday rental property management and house-sitting services company operating in Portugal and Madeira.<\/span><\/p>\n

Brand name: <\/b>Golden Rise<\/span><\/p>\n

Company name:<\/b>\u00a0Massive Legacy LDA<\/span>
<\/span>Address:<\/b>\u00a0Levada dos Moinhos 27, 9000-215 Funchal, Madeira, Portugal<\/span>
<\/span>Email:<\/b>\u00a0info@goldenriseproperties.pt<\/span>
<\/span>Phone:<\/b>\u00a0+351 963 218 889<\/span>
<\/span>VAT Number (NIF):<\/b>\u00a0<\/span>PT518370569<\/span><\/p>\n

Golden Rise is committed to providing exceptional holiday experiences in line with our core values: passion, energy, elegance, quality, innovation, trust, respect, and reliability.<\/span><\/p>\n

\u00a0<\/h2>\n

2. Use of the Website<\/span><\/h2>\n

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment.<\/span><\/p>\n

You may\u00a0<\/span>not<\/b>:<\/span><\/p>\n

    \n
  • Attempt to gain unauthorised access to the website or its servers.<\/span><\/li>\n
  • Use the site to transmit malware, spam, or harmful content.<\/span><\/li>\n
  • Copy or reproduce content for commercial use without written permission.<\/span><\/li>\n<\/ul>\n

    \u00a0<\/h2>\n

    3. Our Services<\/span><\/h2>\n

    Golden Rise provides:<\/span><\/p>\n

      \n
    • Holiday rental property management<\/span><\/li>\n
    • House-sitting services<\/span><\/li>\n
    • Guest communication & concierge support<\/span><\/li>\n
    • Property care & maintenance coordination<\/span><\/li>\n<\/ul>\n

      Descriptions of services on the website are provided for guidance and may be updated at any time.<\/span><\/p>\n

      \u00a0<\/h2>\n

      4. Bookings and Payments<\/span><\/h2>\n

      Golden Rise properties may be booked through:<\/span><\/p>\n

        \n
      • Our website<\/span><\/li>\n
      • Partner platforms (e.g., Airbnb, Booking.com)<\/span><\/li>\n
      • Direct communication with our team<\/span><\/li>\n<\/ul>\n

        When booking via third-party platforms, their Terms & Conditions apply in addition to ours.<\/span><\/p>\n

        4.1. Pricing<\/span><\/h3>\n

        Prices displayed on the website are indicative and may vary based on:<\/span><\/p>\n

          \n
        • Seasonality<\/span><\/li>\n
        • Availability<\/span><\/li>\n
        • Platform fees<\/span><\/li>\n<\/ul>\n

          All prices include applicable taxes unless stated otherwise.<\/span><\/p>\n

          4.2. Cancellation & Refunds<\/span><\/h3>\n

          Cancellation policies vary by property and booking channel.<\/span>
          <\/span>When booked directly:<\/span><\/p>\n

            \n
          • Cancellations must be submitted in writing.<\/span><\/li>\n
          • Refunds follow the property-specific policy outlined at booking.<\/span><\/li>\n<\/ul>\n

            \u00a0<\/h2>\n

            5. User Accounts<\/span><\/h2>\n

            If you create an account, you are responsible for:<\/span><\/p>\n

              \n
            • Maintaining the confidentiality of your login details<\/span><\/li>\n
            • Ensuring that information provided is accurate and up to date<\/span><\/li>\n<\/ul>\n

              We may suspend or terminate accounts that violate these Terms.<\/span><\/p>\n

              \u00a0<\/h2>\n

              6. Intellectual Property<\/span><\/h2>\n

              All content, branding, photography, text, logos, and design on this website are the exclusive property of Golden Rise or used under licence.<\/span><\/p>\n

              You may not reproduce or use our materials without express written consent.<\/span><\/p>\n

              \u00a0<\/h2>\n

              7. Liability<\/span><\/h2>\n

              To the fullest extent permitted by Portuguese and EU law:<\/span><\/p>\n

                \n
              • Golden Rise is\u00a0<\/span>not liable<\/b>\u00a0for indirect or consequential losses.<\/span><\/li>\n
              • Golden Rise is\u00a0<\/span>not responsible<\/b>\u00a0for technical errors, interruptions, or temporary website unavailability.<\/span><\/li>\n<\/ul>\n

                This does not limit liability for:<\/span><\/p>\n

                  \n
                • Fraud<\/span><\/li>\n
                • Death or personal injury caused by negligence<\/span><\/li>\n
                • Any rights that cannot legally be excluded under EU or Portuguese law<\/span><\/li>\n<\/ul>\n

                  \u00a0<\/h2>\n

                  8. Links to Third-Party Websites<\/span><\/h2>\n

                  Our website may contain links to third-party websites (e.g., booking platforms, local services).<\/span>
                  <\/span>We are not responsible for:<\/span><\/p>\n

                    \n
                  • Their content<\/span><\/li>\n
                  • Their privacy practices<\/span><\/li>\n
                  • Their terms of use<\/span><\/li>\n<\/ul>\n

                    \u00a0<\/h2>\n

                    9. Governing Law & Jurisdiction<\/span><\/h2>\n

                    These Terms are governed by:<\/span><\/p>\n

                      \n
                    • Portuguese law<\/b><\/li>\n
                    • Applicable EU regulations<\/b><\/li>\n<\/ul>\n

                      Any disputes shall be resolved by the competent courts in\u00a0<\/span>Funchal, Madeira<\/b>, unless mandatory consumer law dictates otherwise.<\/span><\/p>\n

                      \u00a0<\/h2>\n

                      10. Changes to the Terms<\/span><\/h2>\n

                      We may update these Terms from time to time. Updates will be posted on this page with a revised \u201cLast Updated\u201d date.<\/span><\/p>\n

                      \u00a0<\/h2>\n

                      11. Contact Us<\/span><\/h2>\n

                      For any questions regarding these Terms:<\/span><\/p>\n

                      Email:<\/b>\u00a0info@goldenriseproperties.pt<\/span>
                      <\/span>Phone: <\/b>+351 963 218 889<\/span>
                      <\/span><\/p>\n

                      <\/p>","protected":false},"excerpt":{"rendered":"

                      Last updated: December 2025 Welcome to Golden Rise. These Terms & Conditions (\u201cTerms\u201d) govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms.   1. About Us Golden Rise\u00a0is a holiday rental property management and house-sitting services company operating in Portugal and Madeira. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"_joinchat":[]},"_links":{"self":[{"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/pages\/2302"}],"collection":[{"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/comments?post=2302"}],"version-history":[{"count":3,"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/pages\/2302\/revisions"}],"predecessor-version":[{"id":3357,"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/pages\/2302\/revisions\/3357"}],"wp:attachment":[{"href":"https:\/\/goldenriseproperties.pt\/en\/wp-json\/wp\/v2\/media?parent=2302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}